Order Confirmation:
Upon placement of your order, an immediate email confirmation will be dispatched. This confirms the successful receipt of your order within our system and the pre-authorization of your credit card for the purchase. Our fulfillment process commences promptly upon order receipt, with all orders typically being processed within 1-2 business days.
Order Shipment:
Tracking details will be forwarded to the email address you provided at checkout within 24 hours of your order's departure from the warehouse. Should you not receive such information within six business days post-order, we invite you to contact us at sales@blueridgerecordings.com or call us at +1 (470) 400-0587.
Please note that the current estimated delivery window is between 3-8 days. While we strive to adhere to these timelines, unforeseen delays from vendors or carriers are beyond our control. We currently ship exclusively within the USA, with plans to broaden our service areas in the future.
Tracking Your Order:
You will be furnished with tracking information via email once your order has been shipped. The email will include the relevant tracking number(s) along with the details of the shipping service utilized.
Status of Order:
You are welcome to inquire about the status of your order at any stage during the fulfillment process. Please reach out to us at sales@blueridgerecordings.com or call +1 (470) 400-0587 for real-time updates.
Missing Item(s):
In the event that you suspect a missing item(s) post 24 hours from the projected delivery date, we urge you to contact us immediately. Occasional delays in status updates can occur, but rest assured, we will diligently trace and locate your order.