Frequently Asked Quetions

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping

What countries do you ship to?

We currently only ship within the United States. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

All items ship out within 1-2 business days. Standard shipping normally takes 5-7 business days for complete delivery.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If talking to a human is more your thing, please send us an email by completing the form below and we will get back to you within 24 hours. Our business hours are Mon - Sat - 9am - 5pm EST

Any sales related questions can be sent to sales@blueridgerecordings.com

All other questions can be sent to team@blueridgerecordings.com

You can also give us a call at +1 (470) 400-0587